Privacy Policy

This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder, along with the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic, or digital signature.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011, under the Information Technology Act, 2000, which require the publication of a privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

This privacy policy is a legally binding document between you and OutboundGenie (both terms defined below). The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the "I Accept" tab, by using the website, or by other means) and will govern the relationship between you and OutboundGenie for your use of the website (defined below).

Please read this privacy policy carefully. By using the website, you indicate that you understand, agree, and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website.

By providing us with your information or by making use of the facilities provided by the website, you hereby consent to the collection, storage, processing, and transfer of any or all of your personal and non-personal information by OutboundGenie as specified under this privacy policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

RAB STACKS LLP ("OutboundGenie," "We," "Us," or "Our") is committed to safeguarding the privacy of users ("You," "Your," or "Yourself") who access the services on OutboundGenie.

Collection and Storage of Information

1.1 Types of Information Collected

The information provided by you or collected from you by OutboundGenie may consist of:

  • Personal Information
  • Non-Personal Information

1.2 Personal Information Includes:

  • Name, address, contact number, email
  • Information regarding transactions on the website
  • Financial details, IP address
  • Identification code of your device used to access the website
  • Any other sensitive personal data as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011

1.3 How Personal Information is Collected

Personal information may be collected during:

  • Registration as a user
  • Availing services on the website
  • Participating in surveys, contests, or reviews
  • Connecting through social media accounts

1.4 Third-Party Information Collection

If you access OutboundGenie through a social media service or connect it to a social media service, we may collect:

  • Username associated with that social media account
  • Information shared publicly on the platform
  • Profile picture, email, or friends list (as permitted by the social media service)

By connecting your social media accounts, you authorize OutboundGenie to collect and use this information in accordance with this privacy policy.

1.5 Non-Personal Information Collection

Non-personal information includes:

  • Geographic location
  • Internet service provider details
  • Browser type and operating system
  • Last visited website before accessing OutboundGenie
  • Session duration, date, and time of access

1.6 Use of Cookies

OutboundGenie may use cookies to enhance user experience. You can choose to disable cookies, but this may limit website functionality.

1.7 Your Responsibilities Regarding Information

You agree that:

  • The information provided is accurate, current, and updated.
  • You have the necessary rights and permissions to share such information.

1.8 Data Storage

Your information is primarily stored in electronic form, but some data may be stored physically. We may store, collect, and process your data in countries outside India, ensuring compliance with applicable laws.

1.9 Data Deletion

Users can delete their data at any time. OutboundGenie does not maintain backup storage, so deleted data cannot be recovered. We are not responsible for any data loss after deletion.

Purpose of Collecting, Using, Storing, and Processing Information

OutboundGenie collects and processes your information for purposes including:

  • Facilitating your use of the website
  • Responding to inquiries and fulfilling requests
  • Sending you information about services, offers, and updates
  • Sending administrative information (policy updates, terms & conditions)
  • Conducting internal analysis and research
  • Improving website functionality and user experience
  • Complying with legal requirements and law enforcement requests

Sharing and Disclosure of Your Information

OutboundGenie may share your information with:

  • Third-party service providers, business partners, and financial institutions
  • Law enforcement agencies or regulatory authorities as required by law
  • Business entities in case of a merger, acquisition, or restructuring

We will not disclose your personal information without consent, except when required by law.

In case of legal investigations or fraud prevention, we may share personal information with law enforcement agencies.

Statistical data may be shared without revealing personally identifiable information.

Security Measures

We take appropriate security measures to prevent unauthorized access, alteration, or disclosure of your personal information.

However, OutboundGenie shall not be held responsible for:

  • Any breach of security due to third-party actions
  • Unauthorized access due to force majeure events such as cyber-attacks, hacking, or natural disasters

Sensitive information (such as payment details) is encrypted for security. Users can verify website security through their browser's SSL indicators.

Choice/Opt-Out

Users can opt-out of data collection by contacting our Grievance Officer. However, withdrawing consent may limit access to certain website features.

Updates to This Privacy Policy

OutboundGenie reserves the right to update this policy as necessary. Any changes will be posted on the website, and continued use of the website will imply acceptance of the revised policy.

Users are encouraged to review this policy periodically.

Google AdSense & Third-Party Ads

Some ads on our website may be served by Google AdSense, which uses cookies to display relevant ads based on user activity. Users can opt-out of personalized ads through Google's Ad Preferences (Google Privacy Ads).

Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the contact details of the Grievance Officer are provided below:

Name: Ashutosh Mishra
Phone: +91 7318353398
Email: support@outboundgenie.com