Refund & Cancellation Policy

At OutboundGenie, as a service provider, all products and services we offer are non-tangible and irrevocable. We strongly encourage you to review our terms and conditions carefully before making any payment.

Acceptance of Refund Policy

We highly recommend that you familiarize yourself with the functionality and features of our services before placing an order. By completing a purchase, you acknowledge that you have read and agreed to this refund policy. If you do not agree with the terms outlined here, please contact us with your comments, suggestions, or concerns—we value your feedback. For any queries or requests, we strive to respond within 48 hours.

Refund Terms

Refund requests will be considered only if we fail to meet the commitments outlined in our agreement. Refund requests submitted more than 24 hours after payment will not be accepted under any circumstances. Refunds are not guaranteed for dissatisfaction with our services.

Refund Process Timeline:

Once your refund request is accepted, the refund will be processed within 24 hours. Our payment provider may take 5-10 business days to credit the refund to your original payment method.

Cancellation Terms

You can cancel your subscription at any time before the next billing cycle by:

Key Details:

Your cancellation will take effect on the last day of your current billing period. You may continue using the service until your cancellation becomes effective. No refunds will be issued for the remaining duration of an active subscription. If you have any further questions, please don't hesitate to contact our support team.